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	<title>Comments on: A very expensive SoFoBoMo mistake (UPDATE:  still a mistake but actually not expensive)</title>
	<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/</link>
	<description>A weblog for people who otherwise wouldn't.</description>
	<pubDate>Mon, 08 Sep 2008 06:09:00 +0000</pubDate>
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		<title>By: Steve G.</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200706</link>
		<author>Steve G.</author>
		<pubDate>Thu, 15 May 2008 13:17:28 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200706</guid>
		<description>"according to my definition of bugs, if you confuse your user, it’s a bug"

From your page to every software developer's ears...  

Oh, and to the MyPublisher "Cranky Blogger" support person: please count me among the readers impressed enough with John's experience that I will probably use your service.  Keep it up!</description>
		<content:encoded><![CDATA[<p>&#8220;according to my definition of bugs, if you confuse your user, it’s a bug&#8221;</p>
<p>From your page to every software developer&#8217;s ears&#8230;  </p>
<p>Oh, and to the MyPublisher &#8220;Cranky Blogger&#8221; support person: please count me among the readers impressed enough with John&#8217;s experience that I will probably use your service.  Keep it up!</p>
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		<title>By: Keir</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200004</link>
		<author>Keir</author>
		<pubDate>Fri, 09 May 2008 14:59:00 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200004</guid>
		<description>Did you photograph it?  That could be your next SoFoBoMo theme.

I look forward to seeing your MyPublisher book.  It sounds kind of cool.  Maybe I'll actually print out some of my last 5 years worth of pictures that have been living on my hard drive.</description>
		<content:encoded><![CDATA[<p>Did you photograph it?  That could be your next SoFoBoMo theme.</p>
<p>I look forward to seeing your MyPublisher book.  It sounds kind of cool.  Maybe I&#8217;ll actually print out some of my last 5 years worth of pictures that have been living on my hard drive.</p>
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		<title>By: John</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200000</link>
		<author>John</author>
		<pubDate>Fri, 09 May 2008 13:56:35 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-200000</guid>
		<description>Yes, but this was unusual barfing sickness.  The cat threw up all over the bed, then the floor, then down the hall, and then down the stairs.  Normally she throws up twice and leaves two little piles.  This was more like, 5 or 6.</description>
		<content:encoded><![CDATA[<p>Yes, but this was unusual barfing sickness.  The cat threw up all over the bed, then the floor, then down the hall, and then down the stairs.  Normally she throws up twice and leaves two little piles.  This was more like, 5 or 6.</p>
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		<title>By: Corey</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199957</link>
		<author>Corey</author>
		<pubDate>Fri, 09 May 2008 05:18:13 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199957</guid>
		<description>aren't cats always in a state of barfing sickness in the spring tome?</description>
		<content:encoded><![CDATA[<p>aren&#8217;t cats always in a state of barfing sickness in the spring tome?</p>
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		<title>By: John</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199951</link>
		<author>John</author>
		<pubDate>Fri, 09 May 2008 04:40:59 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199951</guid>
		<description>Hello MyPublisher "Cranky Blogger" Support Person:

See the update above.  I already filed a support ticket at the same time as this weblog post, and the customer service response definitely exceeds expectations.  It even more exceeds expectations knowing you're reading my weblog and that you would have tried to help even if I hadn't contacted customer support.

Thanks!</description>
		<content:encoded><![CDATA[<p>Hello MyPublisher &#8220;Cranky Blogger&#8221; Support Person:</p>
<p>See the update above.  I already filed a support ticket at the same time as this weblog post, and the customer service response definitely exceeds expectations.  It even more exceeds expectations knowing you&#8217;re reading my weblog and that you would have tried to help even if I hadn&#8217;t contacted customer support.</p>
<p>Thanks!</p>
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		<title>By: MyPublisher</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199758</link>
		<author>MyPublisher</author>
		<pubDate>Wed, 07 May 2008 19:57:08 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199758</guid>
		<description>Hi, 

I'm sorry that you had some problems during your Photobook creation process.  Would you mind providing me with the order number so I can contact you to ensure that your overall experience with MyPublisher exceeds your expectations?

Sincerely,
MyPublisher</description>
		<content:encoded><![CDATA[<p>Hi, </p>
<p>I&#8217;m sorry that you had some problems during your Photobook creation process.  Would you mind providing me with the order number so I can contact you to ensure that your overall experience with MyPublisher exceeds your expectations?</p>
<p>Sincerely,<br />
MyPublisher</p>
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		<title>By: Corey</title>
		<link>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199622</link>
		<author>Corey</author>
		<pubDate>Tue, 06 May 2008 16:15:59 +0000</pubDate>
		<guid>http://www.crazybutable.com/weblog/archives/2008/05/05/a-very-expensive-sofobomo-mistake/#comment-199622</guid>
		<description>you can always give the messed up version to your mother. she'll think its cool enough that she won't notice the differance.</description>
		<content:encoded><![CDATA[<p>you can always give the messed up version to your mother. she&#8217;ll think its cool enough that she won&#8217;t notice the differance.</p>
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